Open to opportunities

Michele Roys

@micheleroys

Message

Enterprise transformation leader who builds trust-first systems that deliver measurable outcomes.

United States

Message

What I'm looking for

I seek senior roles where I can lead enterprise transformation, embed coaching in delivery, and build trust-first cultures that deliver measurable outcomes.

I am an enterprise transformation leader with 15+ years guiding change across healthcare, insurance, banking, and retail, specializing in trust-first cultures and delivery architectures that hold under pressure. I design coaching-embedded delivery systems, governance reforms, and strategic rhythms that produced outcomes like 60% throughput gains, $2.2M in freed labor capacity, and 18 months of zero rework.

I co-founded a boutique strategy firm and have led large-scale transformations at global eCommerce and $14B healthcare systems, unifying fractured teams, implementing scalable onboarding and coaching programs, and driving measurable improvements in cycle time, release cadence, and employee satisfaction. I prioritize people-first leadership, systems thinking, and diagnostics that provoke clarity and sustain long-term change.

Experience

Work history, roles, and key accomplishments

Current

Strategic Transformation Lead

Current

The North Star Strategy Group

Jan 2023 - Present (2 years 9 months)

Co-led a boutique strategy firm advising senior leaders and coaching cross-functional teams to restore flow and embed governance maturity; designed coaching programs adopted by 100+ practitioners and reduced delivery friction across client engagements.

Transformation Leadership Coaching Organizational Design Diagnostics Governance Change Management Thought Leadership

Agility Consultant

Wolverine Worldwide

Jun 2023 - Jun 2025 (2 years)

Led global eCommerce transformation delivering 60% throughput gains, 60% cycle-time reduction, and $2.2M annual labor capacity freed by unifying teams, implementing CI/CD, and consolidating roadmaps and tooling.

Jira WSJF Pair Programming

Enterprise Agile Coach

Truist

Nov 2022 - Apr 2023 (5 months)

Provided strategic coaching and rolled out AgilityHealth Radar across teams and trains to improve delivery metrics, governance maturity, and leadership mentoring across portfolios.

AgilityHealth Governance Mentoring Agile Metrics

Enterprise Agile Coach

Spectrum Health

Jun 2005 - Oct 2022 (17 years 4 months)

Led transformation within a $14B healthcare system over 17 years, building coaching programs, onboarding frameworks, and delivery systems that scaled across nine ARTs and supported M&A and enterprise reform.

PI Planning Onboarding Change Management Stakeholder Engagement Healthcare Transformation

Education

Degrees, certifications, and relevant coursework

Davenport University

Master of Science, Technology Management

Completed a Master of Science in Technology Management with a thesis focused on reframing agile coaching toward a mindset-first approach to organizational transformation.

Davenport University

Bachelor of Science, IT Global Project Management

Completed a Bachelor of Science in IT Global Project Management with a minor in Information Security and a capstone on disaster recovery and business continuance.