Open to opportunities

michael samuel

@michaelsamuel2

Message

I grow B2B client relationships remotely through CRM, reporting, and operational discipline.

Nigeria

Message

What I'm looking for

I'm looking for a remote business development, client relationship, or operations role where I can manage B2B accounts, improve retention, use CRM and reporting tools, and collaborate effectively with distributed teams.

I've managed B2B customer portfolios remotely at ALERZO Limited, sustaining high-value relationships, processing orders, resolving queries, and coordinating virtual appointments to support retention and business growth.

Across manufacturing roles at Amazia Manufacturing Limited and Mikano Intl. Ltd, I've directed shift operations, scheduled teams, monitored resources, enforced quality standards, and presented digital KPI reports to senior stakeholders.

I bring hands-on experience in inventory control, quality inspections, record accuracy, CRM platforms, and remote collaboration tools. I'm comfortable working autonomously across time zones while communicating clearly with clients and internal teams.

Experience

Work history, roles, and key accomplishments

Business Development Manager

ALERZO Limited

Mar 2023 - May 2024 (1 year 2 months)

Managed high-value customer relationships remotely to drive retention and growth. Facilitated digital order processing and resolved client queries to improve satisfaction.

CRM Customer Relationship Management Remote Collaboration Digital Reporting B2B Sales Customer Retention Order Processing