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Open to opportunities

Michael Ramocha

@michaelramocha

Customer service and inventory specialist driving efficiency and customer satisfaction.

South Africa
Message

What I'm looking for

I seek a role where I can apply my SAP-based inventory expertise and customer service skills to improve operations, work collaboratively, and drive measurable reductions in excess stock.

I am a customer service and inventory management professional with over 5 years of experience improving customer satisfaction and optimising stock processes. I consistently capture accurate inventory data in SAP, identify slow-moving and obsolete stock, and implement strategies that reduce excess inventory and improve turnover.

I excel at resolving customer inquiries and complaints, escalating critical issues when needed, and introducing technologies and systems that strengthen operations. I am ready to contribute my operational discipline, problem-solving mindset, and teamwork orientation to a forward-thinking company in an agent or inventory role.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Regenesys Business School logoRS

Regenesys Business School

Higher Certificate, Business

2014 - 2015

Completed an NQF Level 5 Higher Certificate in Business at Regenesys Business School from 2014 to 2015.

WJ

Western College, Johannesburg

National Senior Certificate, General Secondary Education

2009 - 2009

Completed the National Senior Certificate at Western College in Johannesburg in 2009.

Tech stack

Software and tools used professionally

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Michael Ramocha - Inventory Manager - Pick n Pay | Himalayas