Sos Co

Manage CRM sales processing, client engagement and delivery follow-up, improving sales-to-activation throughput and maintaining accurate documentation of client interactions. Train staff, monitor KPIs and oversee daily sales operations to ensure consistent performance.

Maintained accurate inventory records and developed control models to reduce costs and lead times; coordinated cycle counts, audited stocktakes and created SOPs to improve stock accuracy and supply continuity.

Coordinated client stock on-boarding in CargoWise, led cycle and stock counts, performed stock balancing and reporting, and implemented document control and process improvements while supporting SHE initiatives.

Supervised a 24-person warehouse team, coordinated receiving and dispatch, led KPI and quality control reporting, and reconciled stock across SAP and CargoWise to maintain operational accuracy.

Managed billing pre-approvals, maintained stock areas, performed stock counts and system reconciliations in Microsoft Navision to support production supply and dispatch accuracy.

Pursuing Data Science studies with coursework in database management, data cleaning, regression and classification modelling, and data visualization.

Completed an IT Systems Support certificate covering network design and installations, operating systems, systems management and customer care.

Completed a short course in Supply Chain Management covering principles, global SCM, forecasting, inventory and SCM planning.

Completed a National Certificate in Freight Forwarding and Compliance with focus on supply chain fundamentals.

Completed Matric with subjects including Setswana, English, Geography, Life Science, Physical Science and Life Orientation.