At USPS, I’ve enhanced customer communication processes and improved service quality, strengthening relationships with clients. My work also helped improve response times and reduce service complaints.
At Temco Logistics, I implemented a digital tracking system for payment processing, reducing transaction errors by 30% and improving customer satisfaction. I also engaged customers during virtual training.
At JT Logistics, I worked as a Professional Fedex Delivery Driver and communicated with customers through phone and messaging systems. I used tailored responses to customer inquiries and helped improve satisfaction.
Earlier, as a Line Cook at Topgolf, I helped train team members and streamline kitchen operations with a cleaning schedule and a catering checklist. I also hold Culinary Arts certifications from Escoffier Online International Culinary Academy and EVIT - East Valley Institute Of Technology.
