Michael Lin
@michaellin
Staff Software Engineer building scalable, event-driven microservices and data platforms.
What I'm looking for
I’m a Staff Software Engineer with 10+ years of experience designing and delivering scalable, event-driven microservices and CRM platforms. I specialize in modernizing legacy architectures, improving throughput, and building fault-tolerant enterprise software with strong cross-functional alignment.
At Salesforce, I led the backend design and ingestion domain for Salesforce Data Cloud, supporting systems processing 100M+ daily API requests. I transformed monolithic data-loading workflows into an event-driven microservices architecture with Go, Node.js, AWS, and React, and used gRPC/REST patterns to decouple legacy dependencies and increase transaction throughput by 40%.
I also built internal Retrieval-Augmented Generation (RAG) tooling with LangChain, OpenAI, and Pinecone, reducing developer onboarding time, and engineered telemetry streaming with Apache Kafka and Salesforce Platform Events for real-time customer event synchronization. I partner with SREs to strengthen observability using Datadog, Prometheus, and Splunk, mentor backend engineers, lead Agile technical design reviews, and author ADRs to standardize event-schema changes across teams.
Experience
Work history, roles, and key accomplishments
Led backend design for Salesforce Data Cloud ingestion, supporting 100M+ daily API requests, and modernized monolithic data-loading into Go-based event-driven microservices that increased transaction throughput 40%. Built Kafka/Salesforce Platform Events telemetry with Terraform/EKS deployments, created a LangChain/OpenAI/Pinecone RAG utility, and mentored 6 engineers to reduce Sev-1 MTTR.
Developed core routing and smart presence for Salesforce Service Cloud Omni-Channel, refactoring legacy synchronous Apex into asynchronous queueable patterns that bypassed governor limits and sped up complex evaluations 3x while updating LWC dashboards in real time. Delivered presence logic with Python/FastAPI, built Go/MuleSoft synchronization endpoints, and improved quality with TDD (90%+ covera
Software Engineer
Livongo
Jun 2016 - Oct 2020 (4 years 4 months)
Engineered backend data aggregation for Livongo’s Applied Health Signals platform, building HIPAA-compliant REST APIs to integrate CGM data and power real-time patient telemetry for clinical teams. Replaced legacy cron-based member sync with event-driven AWS Lambda/SQS pipelines (3x faster delivery), optimized PostgreSQL for sub-200ms key metric queries, and improved reliability with Cypress and G
Education
Degrees, certifications, and relevant coursework
Georgia State University
Bachelor of Science (B.S.), Computer Science
2012 - 2016
Earned a B.S. in Computer Science from Georgia State University from 2012 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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