Michael Jorge
@michaeljorge
Hospitality professional delivering excellent guest service and accurate POS transactions.
What I'm looking for
I thrive in fast-paced venues where guests’ experiences depend on speed, accuracy, and calm communication. I use Square POS to complete transactions, handle cash precisely, and manage product exchanges with confidence.
In my most recent role as a Food and Beverage Attendant and Coat Check Attendant, I manage large crowds while delivering excellent customer service. I maintain safely of check guest items in Coat Check and complete nightly inventory paperwork to guarantee full restock for the next performance.
Previously, I served as Maître d’ and Waiter, where I led and supported a 3–10 member waitstaff. I managed high-volume events including weddings, birthday parties, and private corporate events by setting service and clearing timelines and directing room turnovers.
I also bring strong front-of-house fundamentals from restaurant work, including executing opening and closing procedures and restock responsibilities on a tight schedule. I assess customer allergies and suggest appropriate options, and I operate Toast POS, backed by training in POS systems, organization, and inventory stock and catalog management.
Experience
Work history, roles, and key accomplishments
Food & Beverage Attendant
Ambassador Theatre Group Entertainment
Jul 2022 - Aug 2025 (3 years 1 month)
Used Square POS to process transactions accurately, manage cash handling, and handle product exchanges while maintaining a high level of guest service. Managed coat check safely and completed nightly inventory paperwork to ensure restock for upcoming performances.
Maître d' & Waiter
The Coral House
Nov 2021 - Jul 2022 (8 months)
Led and supported a 3–10 member waitstaff by organizing service for high-volume events including weddings, birthday parties, and private corporate functions. Coordinated with hosts in advance, managed service timelines, and organized supply lists for room turnovers.
Front Counter & Waiter
Bareburger
Jan 2022 - Mar 2022 (2 months)
Executed restaurant opening and closing procedures, including restock responsibilities, and used Toast POS for ordering and service. Assessed customer allergies upon ordering and recommended suitable options.
Education
Degrees, certifications, and relevant coursework
Purchase College, State University of New York
Bachelor of Arts, Theater and Performance
Earned a Bachelor of Arts in Theater and Performance from Purchase College (SUNY).
Oyster Bay High School
High School Diploma, High School
Earned a High School Diploma from Oyster Bay High School.
Availability
Location
Authorized to work in
Job categories
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