Open to opportunities

Michael Frazis

@michaelfrazis

Message

Dedicated shift lead with a focus on operational efficiency.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and community engagement, with opportunities for growth.

I am a dedicated shift lead with experience in both established and new business environments. Currently, I contribute to the growth and daily operations of a family-owned restaurant, where I apply my effective communication and problem-solving skills to enhance operational efficiency. My role involves training team members and streamlining processes to build a strong customer base.

Previously, I served as a shift lead at Athens Pizza, where I was recognized for exceptional customer service and reliability. I managed store inventory and trained new employees, ensuring a positive work environment. My community engagement and networking skills have allowed me to build strong connections within the niche Greek community, which I leverage for client outreach and sales-oriented roles.

Experience

Work history, roles, and key accomplishments

Current

Shift Lead

Current

Appassionato Restaurant

Oct 2023 - Present (1 year 11 months)

Contributed to the growth and daily operations of a newly established, family-owned restaurant, bringing a fresh and adaptable approach to streamline processes and build a customer base. Dedicated significant time and effort to enhancing operational efficiency and training team members, drawing from both a fresh perspective and previous experience in an established business.

Process Management Problem Solving Detail Oriented

Shift Lead

Athens Pizza

Nov 2020 - Apr 2023 (2 years 5 months)

Managed store inventory, ensuring accurate stock levels, and timely restocking to support daily operations. Trained new employees on POS systems, store protocols, and customer service best practices, fostering a positive and efficient work environment.

Inventory Management Customer Service Financial Operations

Education

Degrees, certifications, and relevant coursework

Quincy College

Associate Degree, General Studies

Currently pursuing an Associate Degree, focusing on developing a strong academic foundation. Expected to complete the program in May 2026, building skills relevant to future career goals.

Quincy High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Prepared for further academic pursuits and developed essential life skills.