Open to opportunities

mercy ogbonna

@mercyogbonna

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Efficient administrative assistant skilled in operations, scheduling, and digital content support.

Nigeria

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What I'm looking for

I seek a collaborative role providing administrative and operational support where I can streamline processes, manage schedules, and contribute to team efficiency and growth.

I am an administrative professional with hands-on experience supporting education and remote clients, combining calendar management, client communication, and digital content creation to improve organizational workflows. I have supported front-desk operations, tracked financial expenses, and produced engaging learning aids for children with special needs.

My background includes virtual assistant work where I implemented organized digital filing systems, coordinated schedules, and conducted research to produce detailed reports. I leverage tools such as Google Workspace, Trello, Canva, Asana, and Zapier to streamline tasks and meet deadlines reliably.

I completed a final-year independent research project demonstrating project management and analytical skills, and I have internship and volunteer experience in legal research and event coordination. I am committed to contributing dependable administrative support and process improvements to help teams operate more effectively.

Experience

Work history, roles, and key accomplishments

Current

Administrative and Creative Assistant

Current

FredyCare Learning Center

Oct 2025 - Present (3 months)

Enhanced parent communication and enrollment tracking, managed daily financial expense records for monthly reporting, and created learning aids and digital content to improve classroom engagement and the centre's online presence.

Calendar Management Expense Reporting Google Workspace Canva Content Creation Front Desk Operations Reporting

Current

Virtual Assistant

Current

Practice Client Work

Jan 2024 - Present (2 years)

Managed multiple client calendars, inboxes, and task systems achieving ~90% on-time completion and digitized filing reducing document retrieval time by 35% to improve project flow.

Virtual Assistance Google Workspace Trello Calendar Management Online Research Client Communication

Current

Virtual Assistant

Current

Independent Practice Client Work

Jan 2024 - Present (2 years)

Coordinated calendars and appointments, implemented organized digital filing systems and documented workflows, and produced research reports to support client projects while using Trello and Google Workspace to meet deadlines.

Google Workspace Trello Canva Digital Filing Systems Calendar Management Online Research Email Drafting

Final Year Research Project

Covenant University

Sep 2024 - Jul 2025 (10 months)

Initiated and executed an independent research project from concept to delivery, coordinating timelines, tracking progress, and compiling comprehensive findings into a final report.

Project Management Research Data Analysis Report Writing Timeline Coordination

Student Intern

Chaman Law Firm

Aug 2024 - Sep 2024 (1 month)

Conducted legal and policy research and prepared briefs and summaries to assist the legal team, improving practical understanding of law and research applications.

Legal Research Policy Analysis Writing Research Summaries

Student Volunteer

Akin Akinpelu Learning and Development Company

May 2024 - Present (1 year 8 months)

Coordinated logistics and welfare for a campus tour of 100+ attendees, ensuring smooth event execution with zero scheduling issues.

Volunteer coordination Scheduling Communication Operational Support

Student Volunteer

AkinAkinpelu Learning and Development Company

May 2024 - Present (1 year 8 months)

Assisted in organising the Street to Forbes Campus Tour and managed event welfare, contributing to the smooth execution of the event.

Event Coordination Volunteer Management Logistics

Education

Degrees, certifications, and relevant coursework

Covenant University

Bachelor of Science, International Relations

2021 - 2025

Activities and societies: Undergraduate research project; student volunteer for campus events; participated in learning and development activities.

Pursuing a Bachelor of Science in International Relations at Covenant University with coursework and a final-year research project completed between 2021 and 2025.

The Learningfield Schools

West African Senior School Certificate, Secondary Education

2015 - 2021

Completed secondary education and obtained West African Examinations Council (WAEC) certification in 2021.

The Learningfield Schools

West African Examination Council (WAEC), Secondary Education

2015 - 2021

Completed secondary education and sat for the West African Senior School Certificate Examination (WAEC) at The Learningfield Schools from 2015 to 2021.