Mercy Benos

I've supported customers remotely at Teleperformance in Greece and assessed claims at Admiral Insurance in Cardiff, bringing practical problem-solving and clear communication to front-facing service work.

Previously, I worked as an asylum legal caseworker for Asylum Justice in the UK and as a team manager and assistant manager at Boots Plc. At Boots, I trained staff and introduced stock accounting and organisation procedures that helped move the store from last place to a top-three sales position.