Mercedes Hernandez

Developed and maintained a structured task management system to prioritize competing documentation requests and meet critical deadlines across 90–100 active records. Identified an unbilled legal process and implemented a billing language structure adopted after management review.

Reviewed and abstracted medical records and other source materials, extracting relevant information and verifying documentation for accuracy, completeness, and consistency. Prepared, proofread, and managed structured long-form documents.

Prepared and structured detailed documentation from source materials, reviewed and refined content for clarity, accuracy, and consistency. Reviewed and abstracted medical records and transcripts to extract relevant information.

Graduated with a B.A. in Psychology and a minor in English.