Mercedes Brown
@mercedesbrown
Bilingual Travel Advisor delivering personalized planning, client communication, and seamless trip experiences.
SpainWhat I'm looking for
I’m a bilingual English-Spanish administrative and client support professional with experience spanning property management, customer service, travel coordination, education, and hospitality. I’m known for managing multiple priorities, coordinating schedules and documentation, and building strong client relationships.
As a Travel Advisor, I deliver personalized client service for domestic and international trips—coordinating bookings, itineraries, travel documentation, and client communication. I also process payments, invoices, booking records, and reservation updates, while collaborating with travel partners to resolve client needs.
Previously, I managed daily operations for a portfolio of five residential rental properties, coordinating maintenance, repairs, vendor services, and tenant relations while keeping property records and owner communication current. Earlier in my career, I taught Spanish to children and supported classroom operations through hands-on, age-appropriate instruction.
Experience
Work history, roles, and key accomplishments
Travel Advisor
Vacation With Melissa
Mar 2025 - Present (1 year 8 months)
Deliver personalized client service and travel planning for domestic and international trips. Coordinate bookings, itineraries, travel documentation, client communication, and reservation updates.
Property Manager
Pink Padilla Property Management, LLC
Jan 2022 - Mar 2025 (3 years 2 months)
Managed daily operations for a portfolio of five residential rental properties, coordinating maintenance and tenant relations. Maintained property records, handled rent collection follow-up, and communicated with owners while resolving tenant concerns.
Spanish Language Instructor
Fun Fluency
Dec 2018 - Mar 2020 (1 year 3 months)
Delivered interactive Spanish lessons for children ages 5–10. Used games, movement, and music to support language comprehension.
Preschool Spanish Teacher
Kensington School
Dec 2018 - Dec 2019 (1 year)
Taught introductory Spanish using storytelling, music, and hands-on activities. Developed age-appropriate lesson plans for children ages 2–5.
Primary Teacher
Kid's World Child Development Center
Apr 2016 - Nov 2017 (1 year 7 months)
Managed classrooms for infants to preschoolers, ensuring safety and engagement. Designed curriculum plans, monitored developmental progress, and communicated with families to support daily operations.
Assistant Teacher
Kid's World Child Development Center
Sep 2015 - Apr 2016 (7 months)
Assisted in planning and leading recreational and educational activities for children ages 6 weeks to 5 years. Supported inclusive learning environments and positive behavior.
Art Studio Volunteer
Kohl Children's Museum
Jan 2014 - Jan 2015 (1 year)
Volunteered in an art studio role for Kohl Children's Museum. Supported museum activities during the 2014–2015 period.
ESL Program Assistant
Edmonds Community College
Jan 2011 - Jan 2012 (1 year)
Assisted with an ESL program as a volunteer at Edmonds Community College. Supported ESL programming during the 2011–2012 period.
Children's Instructor (Internship)
Senda Enterprise
Sep 2008 - May 2009 (8 months)
Supported educational and recreational activities for children in a safe environment. Assisted with child-focused learning and leisure programming.
Leisure & Tourist Coordinator
Institute Pino Montano
Sep 2007 - Sep 2008 (1 year)
Organized events and recreational activities for tourists during an internship. Supported tourist-focused leisure programming.
Education
Degrees, certifications, and relevant coursework
Escuela Superior de Hosteleria de Sevilla
Hotel Business Administration and Management, Hotel Business Administration & Hospitality
Studied Hotel Business Administration and Management. Also completed a technical degree in touristic hospitality and recreation in Seville, Spain.
The Travel Institute
TAP Certification, Travel Agent Certification
Completed the TAP (Travel Agent Certification) through The Travel Institute.
Virginia Institute of Interpreting
Interpreter Certificate, Spanish/English Interpretation
Earned a Spanish/English Interpreter Certificate from the Virginia Institute of Interpreting.
Thomas Nelson Community College
Early Childhood Development (1 year completed), Early Childhood Development
Completed 1 year of Early Childhood Development coursework at Thomas Nelson Community College.
Touristic Hospitality & Recreation (Seville, Spain)
Technical Degree, Touristic Hospitality & Recreation
Completed a technical degree program in touristic hospitality and recreation in Seville, Spain.
Institute Politecnico, Seville
Bachillerato de Artes, Arts (Bachillerato)
Completed the Bachillerato de Artes program at the Institute Politecnico in Seville, Spain.
Colegio Beaterio de la Santisima Trinidad
High School Diploma, High School Education
Earned a high school diploma from Colegio Beaterio de la Santisima Trinidad.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
Skills
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