Open to opportunities

Mercedes Bazzone

@mercedesbazzone

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Results-driven project leader with over 10 years of experience.

United States

Message

What I'm looking for

I am looking for a role that values collaboration, innovation, and growth opportunities in project management.

I am a seasoned project leader with over a decade of experience in healthcare IT and enterprise project management. My career has been defined by my ability to guide high-impact IT and SaaS initiatives, ensuring that projects not only meet but exceed expectations. I thrive in dynamic environments where I can leverage my skills in Agile delivery and stakeholder engagement to deliver value quickly and efficiently.

Throughout my career, I have successfully led cross-functional teams through complex software and data infrastructure projects. My role as a Senior Project Manager at BECK Digital has allowed me to oversee enterprise projects that serve over 600,000 users statewide, where I manage all phases from discovery to post-launch support. My hands-on approach, combined with strong communication and clear documentation, has been instrumental in aligning project goals with regulatory and funding requirements.

In addition to my project management expertise, I have a strong technical background, with proficiency in tools such as Jira, SQL, and Power BI. I am passionate about improving operational efficiency and driving strategic initiatives that enhance performance and compliance across various sectors.

Experience

Work history, roles, and key accomplishments

Current

Senior Project Manager

Current

BECK Digital

Jan 2023 - Present (2 years 11 months)

Led enterprise projects serving over 600,000 users statewide, collaborating across IT, compliance, and client networks. Managed all phases of enterprise data and software projects from discovery through implementation and post-launch support.

Agile Scrum SAFe Jira Azure SQL Power BI Tableau Data Warehousing CRM Platforms

Project Manager, PMO

AppliedVR

Jan 2022 - Present (3 years 11 months)

Directed implementation of digital software solutions (SaaS) across public and federal sectors, supporting a $30M revenue strategy. Managed full lifecycle of digital product launches and client onboarding across multiple business units.

SaaS Implementation Stakeholder Engagement Risk Management

Project Management Consultant

Independent

Jan 2020 - Present (5 years 11 months)

Provided project management consulting for initiatives across various industries, with an emphasis on IT and operations. Coordinated cross-functional vendor and internal teams to ensure milestones and deliverables remained on track.

Project Management IT Consulting Operations Management Risk Management

Senior Project Manager

Institute of Intensive English

Jan 2015 - Present (10 years 11 months)

Directed enterprise-wide system upgrades, including CRM and reporting tools to meet accreditation requirements. Established metrics reporting and compliance tracking for multi-national client operations.

CRM Reporting Tools Metrics Compliance

Education

Degrees, certifications, and relevant coursework

University of Hawaiʻi at Mānoa

Master of Public Health, Health Policy & Management

Focused on health policy and management, gaining expertise in public health systems and administration. Developed skills in analyzing health policies and managing public health programs.

University of Hawaiʻi at Mānoa

Bachelor of Arts, Asian Studies

Studied Asian cultures, histories, and societies, developing a comprehensive understanding of the region. Gained strong research and analytical skills through in-depth academic work.