Merbina User
@merbinauser
Project-focused AI automation and web specialist delivering efficient operations and qualified leads.
PhilippinesWhat I'm looking for
I’m an AI & web specialist and IT consultant with 10+ years of experience in AI automation, Python development, WordPress and web development, virtual assistance, and startup consulting. I’ve helped businesses streamline operations, generate leads, and launch scalable digital products—supported by a track record across US and international markets.
At StartupDragons, I’ve led business strategy, digital product development, and project management, including AI automation and workflow implementation. I’ve also improved client operational efficiency by 30%+, conducted outbound sales and discovery calls for US healthcare clients, built scalable WordPress websites and startup platforms, and managed international clients with high retention and satisfaction.
Experience
Work history, roles, and key accomplishments
IT Consultant / Project Manager
StartupDragons
Jan 2012 - Present (14 years 7 months)
Provided business strategy, digital product development, and project management. Implemented AI automation and supported startup consulting and execution.
Sales Manager / Business Development
DynaQuest Technology Services Inc
Sep 2024 - Jul 2026 (1 year 10 months)
Handled outbound calls, appointment setting, and discovery sessions. Managed pipelines and client engagement and provided AI solutions for healthcare clients.
Account Manager
Strata Results
Sep 2024 - Feb 2025 (5 months)
Managed client relationships and coordinated projects. Supported client engagement through ongoing project coordination.
Technical Support Professional II
Hewlett-Packard
Jan 2014 - Jan 2024 (10 years)
Provided enterprise-level technical support for global clients. Supported ongoing customer needs through technical troubleshooting and assistance.
Marketing Director
EsXimo
Jan 2012 - Jan 2024 (12 years)
Led marketing strategy, branding, and campaign execution. Drove marketing planning and delivery through campaign execution.
Customer Service Representative
Global Payments
Jan 2010 - Jan 2012 (2 years)
Provided customer support and assisted with transactions. Helped customers resolve issues related to payment assistance and support.
Education
Degrees, certifications, and relevant coursework
De La Salle University–Dasmariñas
Computer Science (2 years), Computer Science
Completed 2 years of Computer Science coursework at De La Salle University–Dasmariñas.
AMA University
Bachelor of Science in Information Technology, Information Technology
Earned a Bachelor of Science in Information Technology from AMA University.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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