Meng Zang

Advise boutique hotels on online distribution, digital visibility, content positioning, and booking conversion. Review hotel online presence and distribution performance to identify opportunities to improve visibility and direct/OTA bookings.

Support violin lessons and maintain regular communication with students and parents.

Led a three-person sales team supporting B2B customer acquisition, account maintenance, and sales operations. Improved client signing efficiency and partner satisfaction through process optimization and hands-on support.

Managed 150+ priority hospitality accounts, maintaining partner relationships and recommending actions to improve performance. Delivered targeted product and campaign recommendations that increased new-product adoption by 35% among key accounts.

Set and monitored monthly sales targets for Eastern China, tracking team performance and adjusting strategies to meet revenue goals. Analyzed quarterly sales data using Excel and SQL to identify growth opportunities and refine sales strategy.

Managed a portfolio of hotel partners, monitoring business performance, pricing, availability, and platform activity to identify improvement opportunities. Led the Inactive Hotels project, increasing hotel reactivation from 50% to 70%.

Supported B2B hotel partner acquisition in tier-2 cities, introducing Booking.com to prospective hotels and expanding market presence. Contributed to a team effort that grew the active partner base from 10,000 to 36,000 within seven months.

Supported international patients by coordinating appointments, documentation, and communication with patients and insurance companies. Improved the booking process based on customer feedback, contributing to a 10% increase in outpatient volume.

Studied Business English and Tourism English at Hengshui University, graduating in June 2012.