
Melvin Lucas
@melvinlucas
I manage client communications, coordinate events, and am launching my career in HR and people operations.
What I'm looking for
I'm launching an HR career focused on employee support, process improvement, and global people operations.
At Xcentive Pro Solutions Ltd, I managed around 20 inbound calls and more than 50 emails daily, prioritizing urgent client requests and escalating complex issues to senior team members.
I also took initiative to attempt outbound sales engagements, adapting quickly to responsibilities beyond my core internship role.
As Cultural Head at New Horizon College, I coordinated five cultural events, led event presentations as an anchor and emcee, managed last-minute performer changes, and worked with the Graphics Design Team on branding and promotional materials.
Experience
Work history, roles, and key accomplishments
Intern
Xcentive Pro Solutions Ltd
Jan 2026 - Feb 2026 (1 month)
Managed approximately 20 inbound calls and 50+ emails daily, prioritizing urgent client inquiries and escalating complex issues to senior team members. Adapted quickly to new responsibilities by attempting outbound sales engagements.
Cultural Head
New Horizon College
Jan 2023 - Jan 2025 (2 years)
Coordinated 5 cultural events over 2 years as Cultural Head, consistently meeting all planning deadlines without compromise. Served as lead anchor and emcee for multiple college events, delivering clear and engaging presentations to audiences.
Education
Degrees, certifications, and relevant coursework
New Horizon College
Bachelor of Commerce, Commerce
2023 - 2026
Grade: 73%
Activities and societies: Cultural Head at New Horizon College, coordinated cultural events and served as lead anchor and emcee.
Pursued a Bachelor of Commerce degree, achieving 73%.
Cathedral Composite PU College
PU College, CEBA
Grade: 70%
Completed PU College (CEBA) with 70%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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