Melody Campos

I am a bilingual (English/Spanish) healthcare professional with extensive experience in donor engagement, community outreach, and patient support. My career has been dedicated to connecting individuals with essential resources and fostering inclusive environments, particularly for Spanish-speaking communities. I have a proven track record of managing high-volume communications in remote settings, conducting health assessments, and providing culturally competent support.

In my role as a Bilingual Donor Engagement Specialist at the National Marrow Donor Program, I effectively managed inbound and outbound communications, engaging potential bone marrow donors while ensuring compliance with federal guidelines. My experience as a Certified Pedorthist allowed me to collaborate with clinical teams to deliver customized orthotic care, enhancing accessibility for patients with physical disabilities. I pride myself on my ability to educate and support patients and donors alike, utilizing my bilingual skills to bridge communication gaps and ensure understanding.

Throughout my career, I have developed strong skills in trauma-informed support, motivational interviewing, and crisis response. My commitment to delivering respectful, culturally aware service has been instrumental in my success in various healthcare settings. I am eager to continue making a positive impact in the healthcare field, leveraging my skills to support diverse populations and improve patient outcomes.