Looking for a job

Mellissa Stoute

@mellissastoute

Digital Marketing Officer at INCUS Services who managed social content, performance reporting, and automated customer lead nurturing.

Trinidad and Tobago

Message

At INCUS Services, I created social media content, tracked performance and market reach, and managed email, chat, sales funnel, and automation workflows for lead nurturing and customer engagement.

As Marketing & Communications Officer at RAMCO Industries Limited, I created video and graphic content and scheduled social posts. I also created email and paid advertising campaigns and reported on social media performance.

At The TLC Group, I wrote social media content and prepared analytics reports. Earlier, as Business Development Officer at National Energy Skills Center, I authored proposals and financial reports and coordinated marketing events and webinars.

My experience also includes database administration, HR support, and tutoring in data operations. I hold a BSc in Information Systems Management (Hons) and certificates in Google Analytics and Tableau data analytics.

Experience

Work history, roles, and key accomplishments

Marketing & Communications Officer

RAMCO Industries Limited

Jan 2025 - Jan 2026 (1 year)

Created content including videos, flyers, and graphic posts; scheduled and posted content across social media platforms; developed email and paid ad campaigns; tracked social media performance and market reach; produced promotional materials and coordinated with external vendors.

Content Creation Social Media Management Email Marketing Paid Advertising Video Production Graphic Design Campaign Management Market Reporting

Digital Marketing Officer

Incus Services

Jan 2021 - Jan 2024 (3 years)

Created content and conducted virtual interviews to gauge customer experience; participated in virtual training and mentoring (Tableau); managed CMS/CRM including email, chat box, sales funnel, and automations for lead nurturing and customer engagement.

Content Creation Social Media Management Tableau CMS CRM Marketing Automation Lead Nurturing Customer Engagement

Social Media Consultant

The TLC Group

Jan 2020 - Jan 2021 (1 year)

Managed social media posting across all platforms; created analytic reports on project posting; wrote content.

Social Media Management Content Creation Analytics Reporting

Business Development Officer

National Energy Skills Center

Jan 2019 - Jan 2020 (1 year)

Authored and edited company proposals, costings, and financial reports; conducted marketing events including trade shows and webinars; created Excel reports, PowerPoint presentations, and dashboards.

Proposal Writing Event Management Webinar Hosting Excel PowerPoint Reporting

Human Resources Assistant

National Energy Skills Center

Jan 2018 - Jan 2019 (1 year)

Generated monthly reports on staff leave and applications; provided options and programming for online HRIS system; scheduled and executed interviews; built an Excel system for employee leave balances.

HR Reporting HRIS Interview Scheduling Excel

Database Administrator

National Energy Skills Center

Jan 2017 - Jan 2018 (1 year)

Produced reports from data using MS Access and Excel; performed administrative roles and database manipulation via SQL server; designed and managed databases; created complex queries for data extraction.

MS Access Excel SQL Server Database Design Query Writing

Tutor

YTEPP Limited

Jan 2010 - Jan 2017 (7 years)

Lectured in Data Operations and General Office Administration; taught skills for the automated office including company policies, workplace procedures, and safety guidelines; prepared campaign reports, costings, and data summaries.

Teaching Data Operations Office Administration Reporting