Melissa Avedian
@melissaavedian
Operations and logistics specialist transitioning into project management with strong cross-functional leadership.
United StatesWhat I'm looking for
I am a resourceful, detail-oriented operations and logistics specialist with over four years of experience coordinating high-volume, international logistics and customer-facing operations. I hold a Google Project Management Professional Certificate, am pursuing PMP certification, and apply Agile-informed planning, risk management, and stakeholder communication to my work.
My experience includes managing daily logistics operations across brokers, carriers, and dispatchers, improving tracking accuracy and on-time performance, and supervising teams to deliver cost-effective solutions. At Denver International Airport I coordinate time-sensitive communication among operations, TSA, and ground transportation teams to support smooth passenger flow for over 100,000 daily travelers.
I bring proven skills in process improvement, data tracking and reporting, workflow automation fundamentals, and multilingual communication. I seek roles where my organizational rigor, leadership readiness, and analytical approach drive operational efficiency and enable cross-functional teams to succeed.
Experience
Work history, roles, and key accomplishments
Guest Experience & Operations Liaison
City & County of Denver
Mar 2025 - Present (10 months)
Coordinated communication between airport operations, TSA, and ground transportation to resolve time-sensitive logistics and passenger flow issues for over 100,000 daily travelers. Identified workflow gaps and collaborated with IT and communications teams to support system improvements and service efficiency.
Flight Attendant
Fly Arna – Air Arabia
Mar 2023 - Jan 2025 (1 year 10 months)
Ensured compliance with operational and safety protocols on international flights while managing real-time logistics challenges to support on-time performance and passenger service. Demonstrated adaptability, teamwork, and conflict resolution under pressure.
Logistics Manager
Intercall
Mar 2022 - Jan 2023 (10 months)
Oversaw daily logistics operations for multiple U.S. shipments, improving tracking accuracy and communication to reduce delays and increase customer satisfaction. Supervised team members and analyzed performance metrics to identify process improvements and cost-effective delivery solutions.
Education
Degrees, certifications, and relevant coursework
Northern University High School
High School Diploma, High School
2019 - 2022
Completed secondary education at Northern University High School in Yerevan from 2019 to 2022.
Availability
Location
United StatesAuthorized to work in
Job categories
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