Looking for a job

Mehak Khanna

@mehakkhanna1

Message

HR Operations Analyst at Wipro supporting global employee lifecycle processes in Oracle Fusion HCM.

India

Message

At Wipro Ltd., I manage HR operations across onboarding, employee data updates, job changes, exits, and transaction processing in Oracle Fusion HCM.

I support global HR operations across US, EMEA, and APAC/JAPA, handling high-volume requests through SLA-based workflows and coordinating with stakeholders to resolve cases.

I also validate and reconcile HR data, support process audits, and use Excel functions including VLOOKUP and IF to help maintain accurate records and audit readiness.

Experience

Work history, roles, and key accomplishments

Current

Senior Analyst

Current

Wipro Ltd.

Sep 2021 - Present (5 years 1 month)

Manage end-to-end HR operations including onboarding, employee data updates, job changes, exits, and HR transaction processing using Oracle Fusion HCM. Support global HR operations across US, EMEA, and APAC/JAPA, ensuring data accuracy and compliance.

Oracle Fusion HCM HR Operations Employee Data Management HR Transactions Data Validation Reconciliations HR Reporting Excel V Lookups SLA Management Case Management Stakeholder Management ServiceNow

Virtual Customer Service Associate

Amazon

Jul 2020 - Jan 2021 (6 months)

Supported US customers with account and payment-related requests in a high-volume service environment. Reviewed requests, identified required actions, and delivered accurate, timely resolutions while maintaining service quality.

Customer Service Account Management Payment Processing Problem Solving Time Management Quality Assurance