Meghavath Saraswathi

I’m a Senior Training Specialist with 3 years and 3 months of experience delivering blended learning, managing new hire cohorts, and driving performance improvement in Trust & Safety operations at Wipro. I’ve trained 200+ associates across 12+ batches—designing curriculum, coordinating training schedules, and tracking performance from day one through 90-day post-OJT reviews.

Alongside facilitation, I served as a Quality Analyst reviewing advertiser accounts for risk, policy violations, and fraudulent activity, maintaining 100% accuracy and zero TAT misses on daily BAU targets. I redesigned and restructured the training programme, reducing total cycle time from 8 weeks to 6 weeks (25% improvement) by moving suitable learning into floor refreshers without compromising readiness.

I recently completed Google Cloud certifications in Gemini, agentic AI systems, and GenAI strategy, applying knowledge of data annotation and natural language annotation workflows. I’m looking to bring this into an agentic AI training environment where I can facilitate complex content clearly and scale those approaches across a global network.