meghana gautam
@meghanagautam
Accomplished UX Researcher with expertise in cognitive science.
What I'm looking for
I am an accomplished User Experience Research Specialist with over 5 years of experience, grounded in cognitive and social sciences. My journey has taken me through various roles, including a Senior UX Researcher at Microsoft, where I honed my skills in mixed-method research, employing both qualitative and quantitative approaches. My work has led to significant enhancements in user experience across enterprise software, e-commerce platforms, mobile applications, and social-political outreach products. I have been recognized for my ability to uncover user experience pitfalls and improve user adoption rates, earning accolades such as the Rising Star Award.
Throughout my career, I have led end-to-end user experience research projects, aligning business goals with user-centered insights. My experience includes conducting user interviews, focus group studies, and utilizing various evaluation methods to drive actionable improvements. I am passionate about collaborating with cross-functional teams to ensure that design decisions are informed by user needs, resulting in measurable improvements in efficiency and user satisfaction. I thrive on delivering high-impact solutions backed by comprehensive studies and innovative research methodologies.
Experience
Work history, roles, and key accomplishments
Senior UX Researcher
Tech Mahindra
Oct 2023 - Sep 2024 (11 months)
Led user experience research for a software development portal, aligning business goals with user insights. Conducted user interviews and focus groups, improving development efficiency by 30% through actionable insights.
UX Researcher
Thence
May 2022 - Sep 2023 (1 year 4 months)
Conducted user journey mapping and persona development for a major jewellery brand, leading to a 50% improvement in UI/UX. Executed heuristic evaluations and led workshops on UX methodologies.
UX Researcher
Indian Political Action Committee
Sep 2021 - Apr 2022 (7 months)
Researched user engagement hurdles for digital political products, developing personas and user flows for accessible designs aimed at rural communities with low digital literacy.
Qualitative Researcher
Cognizant
Mar 2020 - Oct 2021 (1 year 7 months)
Collected primary data through virtual interviews and surveys, contributing to a 73% increase in customer base. Utilized data analysis tools to identify trends and provide insights.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Technology, Gandhinagar
Master in Cognitive Science, Cognitive Science
2017 - 2019
Completed a Master in Cognitive Science, focusing on the intersection of cognitive psychology and technology, equipping me with the skills to conduct user-centered research and design.
Tata Institute of Social Sciences
Bachelor in Social Sciences, Social Sciences
2014 - 2017
Pursued a Bachelor in Social Sciences, gaining insights into social behavior, research methodologies, and the application of social science principles in real-world contexts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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