
Megha Arora
@meghaarora3
Banking Business Analyst transitioning from ICICI Bank, bringing hands-on banking operations experience and process analysis skills.
What I'm looking for
At ICICI BANK, I managed banking operations and customer service, handled requirements related to banking products and accounts, and provided appropriate banking solutions.
I coordinated with internal departments to resolve customer and operational issues, maintained customer and transaction documentation, and prepared reports on daily banking activities.
At D R FABRICS, I manage day-to-day operations, monitor order processing and delivery, and analyze operational issues to identify opportunities to improve efficiency and reduce delays.
I’m seeking to transition into a Banking Business Analyst role, drawing on my MBA, banking experience, and knowledge of requirements analysis, process improvement, and stakeholder management.
Experience
Work history, roles, and key accomplishments
Operations Manager
D R Fabrics
Jan 2020 - Present (6 years 9 months)
Managed day-to-day business operations, coordinated order processing, inventory, and delivery processes, and prepared operational reports to support management decisions.
Assistant Manager
ICICI Bank
Jan 2012 - Dec 2019 (7 years 11 months)
Managed banking operations and customer service, handled customer requirements for banking products, and prepared operational reports while ensuring compliance with policies.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
Master of Business Administration, Business Administration
Pursued a Master of Business Administration through distance learning.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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