Open to opportunities

VANIPRIYA V

@vanipriyav

Message

I improve retail banking operations, customer service, and financial reporting through accurate, data-driven execution.

India

Message

What I'm looking for

I'm looking for a banking or financial-services role where I can improve operations, support customers, analyze financial data, and grow in data-driven banking, business analysis, corporate banking, or forex analysis.

I've supported retail banking operations at Ujjivan Small Finance Bank and ESAF Small Finance Bank, handling transactions, customer requests, financial reporting, and banking-product sales.

At Ujjivan, I manage daily financial transactions using Finacle, maintain accurate records and documentation, and resolve customer queries promptly. My work has contributed to 95%+ transaction and cash-management accuracy, a 10–15% reduction in customer wait time, and improved branch service efficiency.

At ESAF, I analyzed financial data for reporting and decision-making while promoting loans, insurance, and investment solutions to meet sales targets. I enjoy understanding customer requirements and providing financial solutions that build satisfaction and retention.

I'm interested in data-driven banking solutions and bring practical Excel reporting, dashboard creation, financial analysis, and stakeholder coordination to banking and financial-services teams.

Experience

Work history, roles, and key accomplishments

Current

Banking Operations Associate

Current

Ujjivan Small Finance Bank

Oct 2025 - Present (11 months)

Managed daily financial transactions with high accuracy and compliance. Processed customer requests and resolved queries in a timely manner, supporting branch operations and improving customer service efficiency.

Cash Handling Customer Service Compliance Documentation