I currently support ENT Specialists in Joliet by obtaining prior authorizations for medications, imaging, and procedures while assisting nursing staff and communicating with patients.
Across ENT Specialists, SCA Health Corporate, AMSURG Surgery Center, and Silver Cross Hospital, I've coordinated surgery schedules, verified insurance eligibility and benefits, and helped prevent delays before procedures. I work closely with physicians, nurses, insurance carriers, surgery centers, patients, and families to resolve coverage and scheduling needs.
I'm experienced in reviewing medical documentation, confirming financial responsibility, obtaining medical histories, and maintaining accurate patient records with HIPAA compliance.
I bring more than 10 years of healthcare administrative experience, strong organization, attention to detail, and a patient-focused approach to fast-paced surgical environments.
