Megan Rajeski
@meganrajeski
Strategic operations executive driving portfolio optimization, operational transformation, and high-performing teams.
United StatesWhat I'm looking for
I am a hands-on, people-first operations executive with 10 years of leadership in financial services, focused on portfolio optimization, workflow modernization, and cross-functional alignment. I led consolidation of Purchasing, Collections, and Billing into a unified Portfolio Operations division and designed the PACE framework to boost productivity and accountability.
My work includes NetSuite ERP implementation leadership, targeted roll-prevention strategies that materially reduced delinquency, staffing optimization while maintaining service levels, and implementing metrics-driven processes to improve yield, AR performance, and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Director of Portfolio Operations
TBS Factoring Service, LLC
Jul 2024 - Dec 2025 (1 year 5 months)
Led consolidation of Purchasing, Collections, and Billing into a unified Portfolio Operations division, reducing staffing from 55 to 32 while maintaining turnaround times and cutting 90+ AR aging from ~9% to ~3%. Implemented PACE productivity framework, driving a documented 30% productivity improvement.
Payment Resolutions Manager
TBS Factoring Service, LLC
Oct 2023 - Jun 2024 (8 months)
Redesigned recovery workflows and led NetSuite ERP implementation for the department, improving recovery performance and establishing standardized reporting for aging and dispute resolution.
Collections Senior Lead
TBS Factoring Service, LLC
Nov 2015 - Sep 2023 (7 years 10 months)
Managed workload distribution, escalations, and quality reviews for collections operations, supported NetSuite testing and training, and maintained staffing coverage to ensure uninterrupted performance.
Education
Degrees, certifications, and relevant coursework
OUOklahoma State University
Associate of Applied Science, Alcohol and Substance Abuse Counseling
2012 - 2015
Activities and societies: Completed related professional training in Microsoft Excel (Advanced) and Power BI reporting and dashboards.
Completed an Associate of Applied Science in Alcohol and Substance Abuse Counseling from August 2012 to May 2015, focusing on counseling principles and applied support techniques.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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