Megan Ketron
@meganketron
Detail-focused Precert Specialist who coordinates patient scheduling, referrals, and confidential information with care and accuracy.
What I'm looking for
I’m a Precert Specialist/Scheduler Registrar who creates a positive first impression while handling sensitive, confidential patient information. I confer daily with physicians and physician offices regarding referrals, and I schedule diagnostics and tests/procedures for patients with clear, timely communication.
Before my current role, I built strong operational and documentation skills as a Quality Administrator, where I conducted audits on incoming and outgoing freight, managed nonconforming parts, and trained groups of up to 7 employees. I also created detailed procedural documentation used for training across the warehouse and participated in critical customer meetings to resolve issues.
My background also includes supporting learning and personal needs as a Special Education Teacher and working one-on-one with children on the autism spectrum as a Registered Behavior Technician. With a QuickBooks Bookkeeping Certificate and Medical Coding and Billing Certificate, I bring a careful, service-oriented approach to accuracy, follow-through, and respectful interactions.
Experience
Work history, roles, and key accomplishments
Precert Specialist
CRH
Dec 2024 - Present (1 year 6 months)
Provided a positive first point of contact for patients by handling sensitive information discreetly while scheduling referrals and coordinating diagnostics and procedures with physicians and physician offices.
Special Education Teacher
BCSC
Jan 2024 - Nov 2024 (10 months)
Supported the lead special education teacher with implementing lesson plans and daily classroom activities, assisting students with learning and personal needs while following direction on student management.
Quality Administrator
Company
Feb 2022 - Mar 2024 (2 years 1 month)
Performed audits on incoming and outgoing freight, managed nonconforming parts, and trained up to seven employees while creating procedural documentation used for warehouse training and resolving customer-related issues.
Registered Behavior Technician
Hopebridge
Oct 2020 - Feb 2022 (1 year 4 months)
Prepared and updated student caseload data and maintained clear communication between parents and leadership while providing one-on-one support to children with autism spectrum needs, including communication and daily living skills.
Education
Degrees, certifications, and relevant coursework
INTUIT
Bookkeeping Certificate, Bookkeeping
2024 -
Completed a Bookkeeping Certificate with Intuit in October 2024.
DEVRY UNIVERSITY
Medical Coding and Billing Certificate, Medical Coding and Billing
2022 -
Completed a Medical Coding and Billing Certificate with DeVry University in August 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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