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Megan Jones

@meganjones4

Business administration graduate at McDonald’s, supporting customer service, accurate transactions, and smooth operations in a busy environment.

United Kingdom

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What I'm looking for

I’m interested in business management, operational excellence, and continuous improvement. I’m keen to develop my commercial awareness and build knowledge of business operations, risk, and customer outcomes.

At McDonald’s, I deliver customer service in a busy environment, process transactions accurately, and support efficient day-to-day operations. I also help onboard and train new team members by explaining procedures.

At Dot to Dot Festival, Bristol, I supported live event operations, communicating schedule changes between stage and production teams and maintaining running-time information, artist arrival logs, and equipment lists.

At OK4U, I maintained administrative records and supported procurement tracking and invoice processing. I’m completing a BA (Hons) in Music Business at BIMM University, expected in 2027.

Experience

Work history, roles, and key accomplishments

Current

Crew Member & Customer Care

Current

McDonald's

Dec 2022 - Present (3 years 11 months)

Deliver friendly, consistent customer service in a busy, high-volume environment while maintaining service standards. Process transactions accurately, respond to enquiries, and support onboarding of new team members.

Customer Service Communication Skills Problem Solving Teamwork Training Point of Sale Operations

Stage Management Assistant

Dot to Dot Festival

May 2026 - May 2026 (0 months)

Supported live event operations by helping artists and crew prepare for performances and stage changeovers. Communicated schedule updates via radio and maintained running-time information and logs.

Event Operations Communication Skills Coordination Radio Communication Logistics

Event Runner

SXSW London Roadshow

Mar 2025 - Mar 2025 (0 months)

Supported delivery of an industry event attended by more than 200 people, managing registration and attendee records. Liaised with attendees and stakeholders, adapting to last-minute changes.

Event Management Registration Customer Service Adaptability Communication Skills

Work Placement

OK4U

Jan 2023 - Dec 2023 (11 months)

Maintained and updated administrative records, ensuring accuracy and accessibility. Supported documentation, procurement tracking, and invoice processing while checking records for discrepancies.

Administration Record keeping Procurement Invoice Processing Attention To Detail Microsoft Office

Education

Degrees, certifications, and relevant coursework

BIMM University

BA (Hons), Music Business

2024 -

Activities and societies: Relevant modules include Artist Management, Digital Design and Branding, Business and Enterprise, Financing Innovation, Marketing and Branding, Record Label Management, Exploring Practice Through Collaboration, Audience Experience and Motivation.

Currently completing a BA (Hons) in Music Business, expected to graduate in 2027.

New College Swindon

T-Level in Business Management and Administration – Level 3, Business Management and Administration

2022 - 2024

Completed a T-Level in Business Management and Administration, developing knowledge of business administration, operational processes, professional communication, digital record-keeping, business documentation and information management.