Open to opportunities

Megan Hryhorenko

@meganhryhorenko

I improve business applications, online banking platforms, and user access for internal teams and customers.

At Canandaigua National Bank, I lead quarterly Online Banking project tasks, including mobile app testing, upgrades, customer access, and documentation updates. I partnered with Project Management and Digital Product Management to migrate more than 300 CSR users to a web-based Online Banking platform and created bank-wide groups and permissions.

I've also supported a cloud phone-system migration across the call center and 25 branches, previously managing phone services for more than 700 internal users. My background as a Physical Therapist Assistant strengthened my ability to independently solve problems, coordinate with multidisciplinary teams, and deliver reliable service.

Experience

Work history, roles, and key accomplishments

Current

Business Applications Analyst

Current

Canandaigua National Bank

Jan 2023 - Present (3 years 7 months)

Led project tasks for quarterly Online Banking projects, including mobile app testing and upgrades, and collaborated on migration of over 300 CSR users to a web-based platform. Managed phone systems for 25 branches and over 700 users, and processed customer statements.

SQL Tableau Salesforce Microsoft Office Time Management Workfront

Physical Therapist Assistant

The Jewish Home of Rochester

Oct 2017 - May 2023 (5 years 7 months)

Utilized multiple systems for documentation and patient profile review, worked independently and collaboratively, and demonstrated therapeutic modalities for various diagnoses.

Physical Therapist Assistant

UR Medicine Homecare

May 2019 - Jun 2022 (3 years 1 month)

Communicated with interdisciplinary team members and achieved 90% productivity with on-time discharges. Reviewed plans of care to focus on long-term goals and therapy strategies.