Open to opportunities

Megan Cox

@megancox

Message

Dedicated consumer banker with strong organizational and interpersonal skills.

United States

Message

What I'm looking for

I am looking for a role that challenges me professionally and allows for growth.

I am a dedicated consumer banker with a solid foundation in office administration and a keen interest in professional development. My experience at First Financial Bank has equipped me with the skills to solicit new consumer loan opportunities, manage operational standards, and enhance customer satisfaction through personalized financial solutions. I take pride in my ability to mentor junior bankers and improve team performance by sharing industry knowledge and best practices.

Throughout my career, I have demonstrated exceptional time management and problem-solving skills, ensuring that client follow-ups are conducted promptly and efficiently. My previous roles as a concierge receptionist and front desk receptionist have further honed my ability to manage multiple priorities while maintaining a positive attitude. I am eager to leverage my skills in an Executive Administrative Assistant role, where I can continue to grow and contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

Current

Consumer Banker III

Current

First Financial Bank

Feb 2022 - Present (3 years 3 months)

As a Consumer Banker III, I solicited new consumer loan opportunities, ensured client follow-ups, and maintained operational standards. I partnered with specialists to grow client relationships and provided personalized financial solutions. My role involved mentoring junior bankers and enhancing customer satisfaction through expert advice.

Compliance Mentoring

Concierge Receptionist

MyWellness

Apr 2021 - Jan 2022 (9 months)

In my role as Concierge Receptionist, I addressed customer inquiries, coordinated patient scheduling, and managed a multi-line phone system. I ensured confidentiality of patient information and supported office staff with various administrative tasks while maintaining a professional environment.

Customer Support Scheduling Multi Line Phone Systems Confidentiality Communication

Front Desk Receptionist

Van Wert YMCA

Jun 2017 - Apr 2020 (2 years 10 months)

As a Front Desk Receptionist, I greeted guests, managed check-ins, and maintained an organized front office. I resolved customer issues and supported administrative tasks to enhance office workflow, contributing to increased guest retention through a welcoming environment.

Customer Support Scheduling Communication

Sales Representative

Family Video

Jun 2016 - Mar 2018 (1 year 9 months)

As a Sales Representative, I greeted customers, managed cash register operations, and collaborated on marketing efforts. I maintained inventory control and assisted in training new staff, ensuring a positive shopping experience and effective store operations.

Point Of Sale Operation Co Marketing Training Communication Point Of Sale Operations Teamwork

Education

Degrees, certifications, and relevant coursework

Rhodes State College

Associate Degree, Business Administration

Studied Business Administration, focusing on the principles of management, finance, and marketing to prepare for a career in various business sectors.