FDFrances Davenport
@francesdavenport
Dedicated banking professional with extensive client relationship experience.
United StatesWhat I'm looking for
I am a dedicated banking professional with over 7 years of experience in providing exceptional client relationship support and administrative assistance in various banking roles. My journey began as a Teller at Frost Bank, where I honed my customer service skills and developed a keen understanding of client needs. Over the years, I have progressed through various positions, including Personal Banker, Implementation Specialist, and Lending Assistant, ultimately serving as a Business Loan Assistant at CrossFirst Bank.
In my most recent role, I provided comprehensive support to the Banking team, ensuring the smooth underwriting, documentation, and closing of credit facilities. I take pride in my ability to develop and maintain trusted relationships with clients, vendors, and internal teams, always striving to deliver extraordinary service. My attention to detail and commitment to resolving issues promptly have been key to my success in the banking industry.
Experience
Work history, roles, and key accomplishments
Business Loan Assistant
CrossFirst Bank
Feb 2018 - Mar 2024 (6 years 1 month)
Provided administrative and client relationship support for the Banking team. Identified, collected, and ordered required due diligence items necessary to underwrite, document, and close new credit facilities, renewals, or modifications.
Lending Assistant
North Dallas Bank Trust & Co.
Jul 2015 - Feb 2018 (2 years 7 months)
Assisted Commercial/Residential Lenders by providing administrative support for all aspects of the commercial/residential lending program. Obtained and reviewed preliminary documentation from clients required to underwrite loans.
Treasury Management – Implementation Specialist
Southwest Bank
Dec 2014 - Jul 2015 (7 months)
Provided administrative assistance to the Vice President of Treasury Management. Prepared customer documentation for all Treasury Management products and produced routine and non-routine spreadsheet reports.
Personal Banker
Frost Bank
Nov 2011 - Dec 2014 (3 years 1 month)
Provided exceptional customer service to internal and external clients and identified and met the financial service needs of a select portfolio of 100 – 150 clients. Used sales opportunities to meet assigned personal goals for deposit and loan products.
Teller/Consumer Banker
Frost Bank
May 2007 - Nov 2011 (4 years 6 months)
Provided coverage in both Personal Banking and Teller services. Assisted the Teller Supervisor with the completion of branch duties.
Education
Degrees, certifications, and relevant coursework
Zion Academy
High School Diploma, General Studies
Completed high school education, earning a diploma in May 2006. This foundational education prepared for further academic and professional pursuits.
Tarrant County College
Some College Hours, General Studies
Undertook college coursework from August 2006 to January 2011. Focused on various subjects to broaden academic knowledge and skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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