At Citi Bank, I conducted AML/KYC reviews and customer due diligence for individual accounts, including onboarding reviews and risk assessments. I also investigated PEP, sanctions, adverse media, and other high-risk profiles.
I used LexisNexis, Innovis, Sawgrass, Cognos, PEGA, and PACER for verification and background checks. I reviewed customer profiles, source of funds, and transaction activity, and performed Enhanced Due Diligence for high-risk customers.
As a Risk Management Specialist at Citi Bank, I tested controls for Mortgage and Retail Banking and analyzed fail reports and recurring errors. I created risk dashboards and tracked remediation actions to closure using Excel, PowerPoint, and SharePoint.
Earlier at Citi Bank, I worked across financial services operations, including JED and NBS processes, and served as an SME for OCMO Abandoned Property. At Byjus Think & Learn Pvt Ltd, I supported customer operations and sales and contributed to revenue generation.
