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Mckin5 Tayay

@mckin5tayay

Resourceful virtual assistant and fraud analyst with strong analytical and customer-support skills.

Philippines
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What I'm looking for

I seek a dynamic virtual assistant role where I can apply fraud-analysis and customer-support skills, work collaboratively, and grow professionally in a supportive, process-driven environment.

I am a resourceful and adaptable professional with a strong foundation in critical thinking, fraud analysis, and customer support. I bring exceptional attention to detail, rapid learning agility, and proficiency with virtual assistant tools to every role.

In my current role as a Fraud Analyst at Alorica in Makati City, I analyze complex data sets to identify fraudulent activities, produce meticulous reports, and collaborate with cross-functional teams to resolve cases efficiently. I have a proven track record of minimizing financial risk and enhancing customer trust through accurate detection and documentation.

My education in Humanities and Social Sciences developed my analytical and communication skills, and I have engaged in collaborative projects that strengthened my teamwork and leadership abilities. I adapt quickly to new tools and processes and apply creativity and problem-solving to deliver high-quality work.

I am eager to leverage my analytical, organizational, and customer-support strengths in a dynamic virtual assistant role where I can contribute to team success, maintain high standards of accuracy, and continue growing professionally.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SC

SAN JUAN DE DIOS EDUCATIONAL FOUNDATION, INC. - COLLEGE

Senior High School (HUMSS), Humanities and Social Sciences

2022 - 2024

Activities and societies: Collaborative projects enhancing teamwork and leadership abilities.

Completed Senior High School (HUMSS) with coursework in humanities and social sciences, developing analytical, communication, teamwork, and leadership skills.

PS

PASAY CITY SOUTH HIGH SCHOOL

Junior High School, General Secondary Education

2018 - 2022

Activities and societies: Built foundational knowledge in core academic subjects.

Completed Junior High School with foundational studies in core academic subjects, fostering adaptability and a commitment to learning.

Tech stack

Software and tools used professionally

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Mckin5 Tayay - Fraud Analyst - Alorica | Himalayas