Mbasa Matenje
@mbasamatenje
Motivated insurance professional with experience in claims and business development.
MalawiWhat I'm looking for
I am a dedicated insurance professional with a strong background in claims management and business development. Currently, I work as a Claims Officer at Reunion Insurance Company, where I analyze claims, make recommendations for settlements, and ensure timely payments to clients. My experience as a Business Development Assistant Officer at General Alliance Insurance Limited has equipped me with the skills to provide excellent customer service and manage client relationships effectively.
My academic journey includes pursuing a Business Administration degree from the University of the People, alongside various professional qualifications in insurance. I possess a strong foundation in marketing, economics, and insurance law, which complements my practical experience in the field. I am passionate about continuous learning and professional development, and I thrive in environments that challenge me to grow.
Experience
Work history, roles, and key accomplishments
Claims Officer
Reunion Insurance Company
Sep 2019 - Present (6 years 2 months)
Currently working as a Claims Officer, responsible for analyzing claims, making settlement recommendations, organizing payments, and assisting clients with claim forms. Ensures timely responses and manages claims efficiently.
Business Development Assistant Officer
General Alliance Insurance Limited
Jan 2015 - Sep 2019 (4 years 8 months)
Served as a Business Development Assistant Officer, providing quotations for insurance, issuing policies, responding to client queries, and managing renewals. Developed reports and assisted clients with KYC and proposal forms.
Research Assistant
Malawi Network of Aids Service Organisation (MANASO)
Jul 2012 - Jan 2013 (6 months)
Worked as a temporary Research Assistant on a project focused on HIV/AIDS affecting women and children. Responsibilities included interviewing participants, collecting qualitative and quantitative data, summarizing interviews, and preparing reports and presentations.
Education
Degrees, certifications, and relevant coursework
UPUniversity of the People
Bachelor of Business Administration, Business Administration
2021 - 2024
Pursuing an undergraduate program in Business Administration, focusing on developing skills in management, finance, and marketing.
Our Lady of Wisdom Secondary School
Malawi School Certificate of Education, General Education
2005 -
Achieved the Malawi School Certificate of Education (MSCE), demonstrating foundational knowledge and skills necessary for further education.
TIThe Chartered Insurance Institute
Certificate in Insurance, Insurance
Completed a Certificate in Insurance, covering essential topics such as insurance law, general insurance business, and underwriting practice.
Tech stack
Software and tools used professionally
Availability
Location
MalawiAuthorized to work in
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