Open to opportunities

Mbang Efiom

@mbangefiom

Message

Distributor and office support professional focused on customer service and organized operations.

Nigeria

Message

What I'm looking for

I want to build my career in a dynamically established organization with sound principles. I’m focused on learning new skills, growing personally, and contributing efficiently to organizational goals in an enabling environment for global co-existence.

I’m a distributor with hands-on experience serving customers, resolving complaints, and helping grow accounts. I’m proactive about learning products and staying current on pricing and competitive market information.

In my distributor role, I submit orders using price lists and products, establish and service accounts, and share market feedback to improve services. I also recommend changes in products, services, and policy based on customer and market needs.

Earlier, I supported managers and daily office operations as a Personal Assistant and Office Assistant. I handled organizing meetings and appointments, managing correspondence and phone calls, maintaining filing and storage systems, and keeping the office area clean and tidy.

I bring strong analytical skills, effective communication in English, and practical computer skills including Ms word, Excel, and PowerPoint. I’m seeking a dynamically established environment with sound principles where I can grow, build new skills, and help achieve organizational objectives.

Experience

Work history, roles, and key accomplishments

Current

Distributor

Current

Zaron Cosmetic (Calabar Branch)

Jan 2012 - Present (14 years 7 months)

Managed distribution activities by resolving customer complaints, maintaining product knowledge, and monitoring marketplace information on pricing and products. Serviced existing accounts, established new accounts, submitted orders using price lists and product information, arranged deliveries, and shared market feedback.

Customer Complaint Resolution Product Knowledge Account Servicing Order Processing

Personal Assistant

West Wing Concept Limited

Jan 2015 - Jan 2016 (1 year)

Provided administrative support by organizing meetings and appointments, managing the manager’s schedule and deadlines, and preparing reports and presentations. Handled correspondence and phone calls and arranged travel, transport, and accommodation.

Appointment Scheduling Report Preparation Correspondence Management Access Control

Office Assistant

Quantex Associate

Jan 2009 - Jan 2010 (1 year)

Supported office operations by receiving and distributing communications, maintaining office supplies and equipment, and managing office filing and storage. Greeted clients, directed them to appropriate staff, handled errands, assisted with event planning, and helped keep the office clean and tidy.

Office Administration Errands Office Organization and Cleanliness Information Retrieval Event Planning