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Mazin Al Rahbi

@mazinalrahbi

Senior Business Development Manager at TM DONE who grew annualised platform GMV by 30% to OMR 10.9M.

At TM DONE, I drove 30% growth in annualised platform GMV to OMR 10.9M through strategic partner acquisition, branch activation and commercial growth initiatives. I also renegotiated approximately 300–400 agreements, raising weighted average vendor commission from 18% to 23%.

At Element Materials Technology, I built a water-chemistry testing vertical that generated USD 500K in annual revenue within six months, and exceeded a USD 500K annual sales target by delivering approximately USD 625K. I prepared technical and commercial proposals and tenders, coordinating internal technical teams on client requirements.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Development Manager

Current

TM DONE

Jan 2024 - Present (2 years 9 months)

Drove 30% growth in annualised platform GMV to OMR 10.9M through strategic partner acquisition and commercial initiatives. Improved portfolio economics by renegotiating 300-400 agreements and raising vendor commission from 18% to 23%.

Business Development Strategic Partnerships Contract Negotiation Vendor Management GMV Growth Salesforce Commercial Strategy

Client Success Manager

TM DONE

Sep 2022 - Dec 2023 (1 year 3 months)

Led 10 account managers overseeing 4,000+ vendors and approximately OMR 700K in average monthly GMV. Retained 100+ high-value vendors through business reviews, account recovery, and contract renegotiation.

Client Success Account Management Team Leadership Performance Management Contract Negotiation Salesforce

Head of Content and Data Management

TM DONE

Apr 2022 - Aug 2022 (4 months)

Led process redesign across approval, quality-control, and publishing workflows, reducing menu publishing turnaround by 57%. Improved data integrity across 3,000 vendors and identified 200+ contract discrepancies.

Process Improvement Data Management Quality Control Workflow Optimization Content Management

Account Manager

TM DONE

Aug 2021 - Mar 2022 (7 months)

Managed 350 active accounts, exceeded commercial targets by approximately 10%, and protected OMR 20K-50K in monthly GMV. Earned a promotion after identifying systemic contract and menu issues.

Account Management Sales Contract Management Customer Relationship Management

Business Development Manager

Element Materials Technology

Sep 2016 - Jun 2021 (4 years 9 months)

Built a water-chemistry testing vertical generating USD 500K in annual revenue within six months. Exceeded USD 500K annual sales target by 25%, delivering approximately USD 625K through new-client acquisition and strategic-account expansion.

Business Development Sales technical proposals Tender Management Salesforce ERP Client Acquisition