Looking for a job

Mazen Rikab

@mazenrikab

I deliver digital and data projects from requirements gathering through production, improving APIs, automation, and customer journeys.

France

Message

What I'm looking for

I'm looking to lead digital or data projects where I can turn business needs into reliable products, improve customer journeys, and use Agile delivery and data tools to drive measurable operational impact.

I've delivered digital and data projects for Volkswagen Financial Services, E.Leclerc/Galec, and BNP Paribas, taking initiatives from requirements gathering and functional design through testing and production.

At Volkswagen Financial Services, I led new customer-portal interfaces and coordinated acquisition, CRM, and training teams to improve the customer journey and operational continuity. I helped boost API performance by 50% and improve RPA success by 10%.

Previously, I reduced API response time by 90% at E.Leclerc/Galec and automated four data pipelines at BNP Paribas, cutting monthly data preparation from seven days to 30 minutes. I work across Agile delivery, SQL, Python, Dataiku, and stakeholder coordination.

Experience

Work history, roles, and key accomplishments

Digital Project Manager

Volkswagen Financial Services

Mar 2025 - Jun 2026 (1 year 3 months)

Led the development and deployment of new digital interfaces for the customer portal, managing end-to-end delivery including requirements gathering, functional design, testing, and stakeholder coordination. Boosted API performance by 50% and improved RPA success rate by 10%.