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Mayuri Shirsath

@mayurishirsath1

Business Intelligence Analyst at Teleperformance Global Business Private Limited, who developed KPI dashboards reducing manual reporting effort.

India

Message

At Teleperformance Global Business Private Limited, I analyzed operational reports and developed MIS/BI reports and KPI dashboards, reducing manual reporting effort by 25%-30%.

I used SQL, Excel, and Power BI to track operational performance, validate business data, and deliver recurring and ad-hoc reports based on stakeholder requirements.

At Reliance projects & property management services limited, I supported WFM/MIS reporting for 1,200+ employees and agents, monitored workforce KPIs, and analyzed daily call volumes for workforce planning.

For my Omnichannel Point of Sale (POS) System Implementation project, I documented business requirements and processes, created user stories, an RTM and UAT scenarios, and analyzed retail data with PostgreSQL and Power BI.

Experience

Work history, roles, and key accomplishments

Business Intelligence Analyst I

Teleperformance Global Business Private Limited

Aug 2025 - Jul 2026 (11 months)

Supported business intelligence, reporting, data analysis, and operational decision-making through structured reporting and stakeholder collaboration. Analyzed operational reports, developed MIS/BI reports and KPI dashboards, and validated data to improve reporting accuracy.

SQL Excel Power BI KPI Reporting MIS Reporting Data Analysis Stakeholder Management

WFM / MIS Executive

Reliance Projects & Property Management Services Limited

Aug 2023 - Dec 2025 (2 years 4 months)

Supported workforce management and MIS activities through operational reporting, performance tracking, data validation, and stakeholder coordination. Managed recurring MIS reporting for over 1,200 employees and monitored key workforce KPIs across multiple teams.

MIS Reporting Workforce Management KPI Monitoring Data Validation Stakeholder Coordination Excel