Open to opportunities

Mayfe Yepez

@mayfeyepez

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PMI-certified IT leader driving digital transformation and people-centric delivery.

Ecuador

Message

What I'm looking for

I seek leadership roles driving digital transformation, coaching teams, and delivering measurable business outcomes in remote or hybrid settings.

I am a PMI-certified technology and transformation leader with 27+ years delivering strategic business and IT initiatives across international and local contexts. I combine deep technical foundation with proven program and project delivery to align technology with business priorities.

My leadership is people-centric: I build high-performing teams through coaching, mentoring, talent development programs, and continuous learning. I have led Agile transformations that increased delivery predictability and team velocity while embedding a culture of resilience and improvement.

Across roles I have overseen IT operations, data center projects, multi-vendor programs, and strategic change initiatives that delivered measurable outcomes such as revenue growth, operational efficiency, and improved client performance.

I seek opportunities where I can apply strategic vision, coaching, and delivery excellence to drive organizational transformation in remote, hybrid, or on-site environments.

Experience

Work history, roles, and key accomplishments

Transformation & Agile Manager

Akros Soluciones Tecnológicas

Mar 2024 - Oct 2025 (1 year 7 months)

Led digital transformation and Agile adoption, aligning business and technology objectives to improve delivery predictability, cross-functional collaboration, and operational efficiency across IT operations and programs.

Change Management Program Management IT Operations Stakeholder Management Coaching Delivery Management

Lead Consultant

Thoughtworks

Mar 2019 - Feb 2024 (4 years 11 months)

Held multiple leadership roles designing talent development programs and leading complex client Agile transformations, increasing team velocity and improving client delivery outcomes.

Talent Development Program Management Stakeholder Engagement Mentoring Workforce Planning Consulting

Project & Program Manager

Telefónica – Movistar

Jan 1998 - Apr 2018 (20 years 3 months)

Founded and led 24x7 operations unit and managed cross-country data center and infrastructure projects, delivering launches and regulatory initiatives ahead of schedule while improving reliability and efficiency.

Program Management Operations Leadership Data Center Management Vendor Management Change Management Infrastructure Regulatory Compliance

Technical Support & Systems Administrator

Codec S.A.

Jan 1997 - Dec 1998 (1 year 11 months)

Provided Unix systems administration and technical support for enterprise clients, reducing downtime and designing storage and hardware/software solutions to improve operational efficiency.

System Administration Technical Support Storage Systems Design Incident Management client support Troubleshooting

Help Desk Manager

Ram Telecom

Jan 1994 - Dec 1996 (2 years 11 months)

Managed help desk operations and IT service procurement, improving response times and overall service quality through process and vendor improvements.

Procurement Vendor Management Team Leadership SLA Management Customer Support