Maycon Ribeiro
@mayconribeiro
Scrum Master at Cast Group, facilitating product delivery and refining backlogs for banking and customer service systems.
BrazilWhat I'm looking for
At Cast Group, I facilitate Scrum events and improve delivery workflows for banking and customer service systems. I manage and refine product backlogs in Azure DevOps and GitLab, support MVP decisions, and provide UX input.
Previously, as a Senior Business and Requirements Analyst at Cast Group, I elicited and validated requirements for complex financial systems, created user stories and low-fidelity prototypes, and estimated effort using Function Point Analysis. At ZG soluções, I mapped business rules for the Zero Glosa Platform and customer service systems, and served as interim Product Owner.
I also supported users of the Zero Glosa healthcare system as a Technical Support Analyst and worked in IT support at the Institute of Mathematics and Statistics at the Federal University of Goiás (UFG). I hold a Bachelor's Degree in Information Systems from Federal University of Goiás (UFG) and certifications including PSM I, PSPO I, and PSK I.
Experience
Work history, roles, and key accomplishments
Scrum Master / Product Owner
Cast Group
Sep 2023 - Present (3 years)
Facilitated Scrum events, managed product backlog, and led requirements engineering for banking and customer service systems. Drove MVP definitions and provided strategic UX support.
Senior Business and Requirements Analyst
Cast Group
Feb 2022 - Sep 2023 (1 year 7 months)
Acted in a dual role combining Scrum Master facilitation with Product Owner refinement. Elicited and specified requirements for complex financial systems, authored user stories, and created low-fidelity prototypes.
Senior Business and Requirements Analyst
ZG Soluções
Aug 2019 - Jan 2022 (2 years 5 months)
Mapped business rules for healthcare and customer service systems, acted as interim Product Owner, and documented requirements using BDD. Mapped test cases and executed manual testing.
Technical Support Analyst
ZG Soluções
May 2018 - Aug 2019 (1 year 3 months)
Served as Technical Support Team Lead, providing technical guidance and support. Managed tickets and provided technical support via email and phone using Zoho and Zendesk.
IT Support Intern
Institute of Mathematics and Statistics at the Federal Unive
Oct 2014 - Oct 2016 (2 years)
Provided user support including computer setup, hardware installation, and software deployment. Supported local network maintenance.
Education
Degrees, certifications, and relevant coursework
Scrum.org
PSPO I – Professional Product Owner I, Product Ownership
Professional Product Owner I certification.
Federal University of Goiás (UFG)
Bachelor's Degree, Information Systems
Bachelor's Degree in Information Systems.
Federal University of Goiás (UFG)
Incomplete Bachelor's Degree, Computer Science
Incomplete Bachelor's Degree in Computer Science, with 4 semesters completed.
Scaled Agile Framework
Scaled Agile Framework (SAFe 6.0) In-Depth, Agile
In-depth course on Scaled Agile Framework (SAFe 6.0).
IGTI
UX Designer Bootcamp, UX Design
UX Designer Bootcamp.
ENAP
Leadership and Team Management, Leadership
Course on Leadership and Team Management.
Scrum.org
PSM I – Professional Scrum Master I, Scrum
Professional Scrum Master I certification.
Scrum.org
PSK I – Professional Scrum with Kanban, Scrum with Kanban
Professional Scrum with Kanban certification.
Udemy
Software Requirements and Use Cases, Software Requirements
Course on Software Requirements and Use Cases.
Udemy
Process Mapping and Modeling - BPMN, Process Mapping
Course on Process Mapping and Modeling with BPMN.
Udemy
Complete Power BI: From Basic to Advanced, Power BI
Complete Power BI course from basic to advanced.
Availability
Location
BrazilAuthorized to work in
Salary expectations
Skills
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