
Maybelyn User
@maybelynuser
Call Center Agent at Virtual Buddy 24/7 and ESL Teacher at Bridge Tutors, assisting customers and teaching English.
What I'm looking for
At Virtual Buddy 24/7, I handled customer calls, assisted with inquiries and concerns, and followed call flows, scripts, and company guidelines.
At Bridge Tutors, I conducted English lessons for non-native speakers, focusing on pronunciation, vocabulary, and simple grammar. I encouraged students to speak confidently and used online tools such as Zoom or similar platforms.
I’m seeking an opportunity to apply my customer service experience and communication skills in a supportive work environment where I can learn and improve.
Experience
Work history, roles, and key accomplishments
ESL Teacher
Bridge Tutors
Dec 2024 - Jan 2026 (1 year 1 month)
Conducted English lessons for non-native speakers, focusing on pronunciation, vocabulary, and grammar. Encouraged confident speaking and used online tools such as Zoom.
Call Center Agent
Virtual Buddy 24/7
Apr 2025 - Sep 2025 (5 months)
Handled customer calls professionally, assisted with inquiries and problem-solving, and followed call flow and company guidelines. Drove business decisions and reduced operational costs.
Education
Degrees, certifications, and relevant coursework
St. Vincent's College, Inc.
Bachelor of Secondary Education, English
2021 -
Pursuing a Bachelor of Secondary Education with a major in English at St. Vincent's College, Inc. Expected to graduate in 2028.
Jose Rizal Memorial State University-Katipunan Campus
High School Diploma
2014 - 2020
Attended Jose Rizal Memorial State University-Katipunan Campus from 2014 to 2020, completing junior high and senior high school.
Sicayab Elementary School
2002 - 2012
Completed elementary education at Sicayab Elementary School from 2002 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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