Mayah Rach
@mayahrach
Operations Manager and e-commerce coordinator delivering accurate operations, customer service, and data-driven online execution.
What I'm looking for
I’m a highly motivated professional with experience in operations management, e-commerce coordination, and customer service. I bring strong communication, leadership, and teamwork, and I take pride in being disciplined, responsible, and detail-oriented.
In my operations work at NGO, I managed incoming and outgoing cash flow, maintained accurate financial records, handled paperwork and filing, and coordinated daily office operations. I also supported senior management and assisted in planning and executing organizational programs and activities.
In my e-commerce role at Emma Shoe Store, I managed product listings, pricing, and inventory across online platforms. I responded to customer inquiries and messages, approved and verified online payments, processed orders, monitored order status with delivery partners, and maintained sales records and customer databases.
Earlier, as a Waitress in a fast-paced restaurant environment, I delivered warm, professional service—taking orders accurately, handling complaints calmly, and maintaining cleanliness and presentation standards. I’m eager to learn, grow professionally, and add value to any organization through hard work and dedication.
Experience
Work history, roles, and key accomplishments
Waitress
Restaurant
Served customers by taking accurate orders and delivering food and beverages promptly, while maintaining cleanliness and personal appearance. Handled customer complaints calmly and worked effectively in a fast-paced team environment.
E-commerce Coordinator
Emma Shoe Store
Managed online product listings, pricing, and inventory, and responded to customer inquiries across social media and online shops. Approved and verified online payments, processed orders, monitored order status, coordinated deliveries, and maintained sales records and customer databases.
Operations Manager
Snupa NGO
Managed daily office operations including cash flow, accurate financial records, and paperwork filing and documentation. Coordinated events and supported senior management, including assisting with planning and executing organizational programs and activities.
Education
Degrees, certifications, and relevant coursework
Uganda Advanced Certificate of Education (UACE)
Uganda Advanced Certificate of Education (UACE), UACE (Senior Six)
2024 - 2025
Completed Senior Six studies leading to the Uganda Advanced Certificate of Education (UACE) from 2024 to 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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