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Max Zhang

@maxzhang

Technical Business Analyst and Product Manager in SaaS delivery; delivered a platform with 600+ tools across 24 workflow categories.

Australia

Message

I delivered a production SaaS platform with 600+ tools across 24 workflow categories and more than 10,000 user-generated interactions. As Product Manager and Technical Business Analyst, I defined the product vision and MVP, translated user needs into features and stories, and supported delivery through validation and release.

As an independent Technical Business & Product Consultant, I support SaaS, business systems, automation and analytics initiatives from discovery through release. My work has included integrating 30+ datasets to reduce reporting preparation time by 90%, and supporting enterprise platform implementations, Agile backlogs, integration testing and UAT.

Experience

Work history, roles, and key accomplishments

Current

Independent Technical Business & Product Consultant

Current

Self Employed

Jan 2023 - Present (3 years 9 months)

Provided technical business analysis, SaaS product, and digital delivery support across product development, enterprise platforms, automation, and analytics initiatives. Delivered 10+ digital initiatives, facilitated 60+ workshops, and produced 250+ requirements and delivery artefacts.

Technical Business Analysis SaaS Product Delivery Agile Delivery Jira Confluence Azure DevOps REST APIs JSON SQL Microsoft Fabric Power Platform Agile Scrum Kanban Requirements Elicitation User Stories Acceptance Criteria Integration Testing UAT

Deputy General Manager

Shanghai Shuijin Network Technology Co., Ltd

Jan 2013 - Jun 2022 (9 years 5 months)

Delivered 15+ enterprise software, system integration, and digital transformation initiatives. Facilitated 80+ workshops, produced 300+ business and technical artefacts, and improved operational efficiency by over 60%.

Enterprise Software System Integration Digital Transformation Requirements Analysis Functional Specifications User Stories Acceptance Criteria Agile Delivery Backlog Refinement Sprint Planning System Testing UAT Defect Resolution Release Management Process Improvement Automation

Education

Degrees, certifications, and relevant coursework

Future Skills College

Graduate Diploma in Information Technology, Information Technology

2025 -

Pursuing a Graduate Diploma in Information Technology with a focus on Generative AI and Business Analytics, covering business analytics, machine learning, predictive analytics, enterprise data analytics, business intelligence, and generative AI.

Lincoln University

Master of FinTech and Investment Management, FinTech and Investment Management

2024 -

Grade: Merit

Pursuing a Master of FinTech and Investment Management with Merit, covering financial modelling, corporate finance, investment analysis, portfolio management, risk management, financial markets, business analytics, data analytics, AI and machine learning, and strategic decision-making.

Future Skills College

Diploma in Business Intelligence, Business Intelligence

2024 - 2025

Completed a Diploma in Business Intelligence, covering business intelligence, SQL, data modelling, Power BI, Microsoft Fabric, and reporting automation.

Xihua University

Bachelor of Information Engineering, Information Engineering

2003 - 2007

Earned a Bachelor of Information Engineering, covering software engineering, programming, database systems, systems analysis, information systems, and project management.