Maximiliano Olac

Designed executive Looker dashboards that informed a 40% increase in analytics-driven campaign investment. Analyzed financial costs and instalment strategies across 20+ card issuers and built automated reporting pipelines, cutting manual reporting effort by 30%.

Led Qualtrics and Medallia data integrations that centralised customer feedback, improving NPS by 1.4 pp and cutting query-resolution time by 68%. Managed a data-security (SFTP) migration that reduced the data-vulnerability surface by 3.6 pp.

Designed cross-bank dashboards and automated statistical deviation alerts, replacing 25 hours per week of manual reporting.

Built capacity and workload dashboards for the Engineering organisation, supporting a 15% gain in operational continuity and a 20% increase in feature delivery.

Developed 250+ KPIs and automated their calculation and monitoring in Python, sustaining a reporting SLA above 90%.

Developed back-end APIs (Ruby on Rails, JavaScript, PHP/Laravel) supporting data-driven product features.

Currently completing a Higher Diploma in Science in Data Analytics (Level 8) in Dublin, Ireland.

Diploma in Product Management from SAFE Education in 2023.

BSc in Applied Mathematics from Instituto Tecnológico Autónomo de México (ITAM) from 2012 to 2018.

Full-time Ruby on Rails Bootcamp at Codea Camp from 2016 to 2017.

Semester abroad in Financial Planning at Universitat de Lleida, Spain from 2015 to 2016.

Diploma in Machine Learning Applied to Financial Markets from ITAM in 2023.