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Maviel medina

@mavielmedina

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Project Manager at Liberty Latinoamérica who led the Claro-to-+Móvil migration and cut installation time by 50%.

Panama

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At Liberty Latinoamérica, I led the end-to-end migration of Claro customers to +Móvil and regional Flow initiatives focused on service availability and operational efficiency. I also improved Panama’s provisioning process, reducing residential internet installation time by 50%.

Earlier, I managed data center procurement and project delivery at Liberty Networks, and developed SQL and Power BI dashboards at Bac Credomatic to support business decisions. I also directed banking software projects at Solutions Technology (SOLUTEC) and designed a national educational infrastructure system for KfW – Secretaría de Educación de Honduras that remains in use to guide investment.

Experience

Work history, roles, and key accomplishments

IT Project Manager

Liberty Latinoamérica

Aug 2021 - May 2025 (3 years 9 months)

Managed a regional portfolio of IT and telecommunications projects across Latin America and the Caribbean. Led the end-to-end migration of Claro customers to +Móvil and delivered provisioning process improvements that reduced installation time by 50%.

Project Management Telecommunications Process Improvement Stakeholder Management Regional Project Management

Project / Service Manager

Liberty Networks

Mar 2018 - Aug 2021 (3 years 5 months)

Led budgeting and procurement for data center infrastructure and managed a regional client engagement generating approximately $200,000 in monthly revenue. Implemented process improvements that enhanced response times and customer satisfaction.

Budgeting Procurement Data Center Infrastructure Client Management Process Improvement

MIS Analyst

Bac Credomatic

Feb 2016 - Mar 2018 (2 years 1 month)

Developed SQL and Power BI dashboards to analyze customer behavior and support business decision-making. Automated key banking processes, improving risk assessment in mortgage lending.

SQL Power BI Data Analysis Dashboard Development Process Automation

Project Manager

Solutions Technology (SOLUTEC)

May 2014 - Jan 2016 (1 year 8 months)

Directed software development projects for the banking sector, enabling cooperatives to issue debit cards. Led a team of over 7 developers, ensuring timely completion of project tasks.

Software Development Team Leadership Banking Project Management

Consultant

KfW – Secretaría de Educación de Honduras

Sep 2012 - Feb 2014 (1 year 5 months)

Designed and implemented a national educational infrastructure system to guide public investment funds according to KPIs. Presented project progress to government stakeholders, including Ministers of Education and KfW representatives.

System Design Implementation Stakeholder Management KPI Analysis