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matthieu ducommun

@matthieuducommun

I deliver French-language customer support and technical assistance backed by 20+ years in automotive and industrial work.

Mexico
Message

What I'm looking for

I'm looking for a remote role from Mexico, primarily in French, where I can provide customer service, after-sales support, technical assistance, and practical problem-solving.

I've managed a French automotive workshop for more than 10 years, restoring and repairing American classic vehicles while handling customer needs, estimates, negotiations, invoicing, suppliers, and after-sales follow-up.

Before that, I progressed from apprentice to team leader at TTMI, maintaining and modifying industrial machinery for clients including General Electric and Alstom. I bring hands-on troubleshooting across engines, transmissions, industrial maintenance, welding, piping, safety compliance, inventory, and team planning, and I'm available for remote work from Mexico, primarily in French.

Experience

Work history, roles, and key accomplishments

TI

Jefe de Equipo en Mantenimiento Industrial

TTMI – Tous Travaux de Maintenance Industrielle

Jan 2001 - Dec 2011 (10 years 11 months)

Progressed from apprentice to team leader in industrial machinery maintenance and modification, including welding, pipefitting, and equipment safety.

Education

Degrees, certifications, and relevant coursework

LP

Lycée Professionnel

Baccalauréat Professionnel, Metalworking and Welding

Completed a vocational baccalaureate in metalworking and welding.

LP

Lycée Professionnel

CAP, Metalworking and Welding

Earned a vocational certificate in metalworking and welding.

Tech stack

Software and tools used professionally

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