Open to opportunities

Matthew Francisco

@matthewfrancisco

Message

IT-focused cybersecurity professional with hands-on trades background and DoD Top Secret clearance experience.

United States

Message

What I'm looking for

I seek a hands-on cybersecurity or IT role where I can apply OPSEC experience, mentor staff, and contribute to secure operations and technical support, with growth opportunities.

I am an IT-focused cybersecurity professional transitioning from hands-on trades into security and technical support, with two periods of U.S. DoD Top Secret clearance and practical experience in operational security and technical troubleshooting. I have led OPSEC training, developed visual procedures used by 50+ staff, and mentored associates to reduce security risks in daily workflows.

My background includes equipment restoration and maintenance for DoD projects, installation and repair of mobility systems, and team leadership managing technicians and improving project schedules. I bring strong operational discipline, Excel-based data tracking, and experience handling confidential communications and high-volume transactions with accuracy.

Experience

Work history, roles, and key accomplishments

Cybersecurity Ambassador

Lowe's

Feb 2025 - Aug 2025 (6 months)

Managed confidential data protocols and developed OPSEC training guides used by 50+ staff, led quarterly security workshops and mentored associates on security risks to improve daily operational security.

OPSEC Training Development Data Protection Security Workshops Mentoring Documentation Leadership

Millwork Specialist

Lowe's Home Improvement

Nov 2022 - Aug 2025 (2 years 9 months)

Managed $15K+ monthly transactions with zero cash discrepancies, resolved 30+ daily technical inquiries on window/door installations, and created an Excel sales-lead tracker used in regional reports.

Customer Service Transactional Sales Window Installations Excel Order Management Training Inventory Management Technical Support

Painter Helper

U.S. Department of Defense

Dec 2021 - Sep 2022 (9 months)

Restored submarine components using industrial spray systems and sandblasting for corrosion control, maintaining 100% equipment readiness for critical projects while holding Top Secret clearance during employment.

Sanding Blasting Equipment Maintenance MIL SPEC Procedures Safety Compliance Quality Control Teamwork

Installation Technician

101 Mobility of Maine

Sep 2021 - Oct 2021 (1 month)

Installed stairlifts and platform lifts in residential settings and performed emergency repairs on mobility equipment, specializing in tile-surface and multi-story installations to restore accessibility quickly.

Emergency Repairs Safety Compliance Customer Service Multi Story Installations Residential Installation

Team Lead

SMG Corporate Services

Sep 2019 - Sep 2020 (1 year)

Managed a team of 3 technicians for commercial maintenance contracts and reduced project delays by 25% through revised scheduling and process improvements.

Team Leadership Scheduling Project Coordination Maintenance Process Improvement Time Management

Industrial Painter

U.S. Department of Defense

Jun 2018 - May 2019 (11 months)

Prepared and painted structural components in a controlled facility, maintained spray systems per MIL-SPEC protocols, and supported mission-critical production while holding Top Secret clearance during employment.

Surface Preparation Spray System Maintenance Quality Assurance Safety Procedures Equipment Calibration