Matilda Peters
@matildapeters
Remote-ready appointment setter and executive assistant improving sales pipelines, lead qualification, and calendar coordination.
What I'm looking for
I’m a remote-ready Appointment Setter and Executive Assistant with experience supporting sales and executive teams through CRM management, appointment scheduling, email outreach, and data tracking. I’m highly organized and comfortable working with structured processes and KPIs.
At Alphatech Global Technologies, I schedule and manage appointments for sales and executive teams, qualify inbound and outbound leads, and maintain sales pipelines using Pipedrive CRM. I also handle professional email communication and follow-ups, act as a first point of contact between prospects and internal teams, and keep CRM accuracy with detailed activity logs.
Earlier, I built revenue performance through direct and digital outreach as a Marketing Direct Sales Agent at First City Monument Bank (FCMB) – Kaduna, where I generated and converted leads, supported onboarding processes, and met assigned sales targets through disciplined follow-up. I’ve also worked as a Sales & Marketing Representative at Newedge Finance – Kaduna, focusing on lead generation, client follow-ups, and promoting financial products tailored to client needs.
Before moving deeper into sales operations, I strengthened my administrative foundation as a Secretary / Administrative Assistant and gained strong customer service experience as a Concierge Customer Service Agent. I bring clear communication, accurate record-keeping, and steady execution—especially in fast-paced, target-driven environments.
Experience
Work history, roles, and key accomplishments
Appointment Setter & EA
Alphatech Global Technologies
Sep 2025 - Mar 2026 (6 months)
Scheduled appointments for sales and executive teams, qualifying inbound and outbound leads while maintaining accurate pipelines in Pipedrive CRM. Supported executives with calendar and task coordination and tracked leads and meeting outcomes using Microsoft Excel.
Marketing Direct Sales Agent
First City Monument Bank (FCMB)
Apr 2024 - Jun 2025 (1 year 2 months)
Generated and converted leads through direct and digital outreach, building client relationships and supporting onboarding processes. Drove progress toward assigned sales targets through disciplined follow-up and maintained accurate performance records.
Sales & Marketing Representative
Newedge Finance
Jan 2022 - Jan 2023 (1 year)
Conducted lead generation and client follow-ups while promoting financial products tailored to client needs. Supported customer acquisition initiatives and brand visibility to improve outreach performance.
Secretary / Administrative Assistant
Emerging Trees
Jan 2015 - Jan 2016 (1 year)
Managed schedules, correspondence, and documentation while supporting daily office administration and record keeping. Ensured organized workflows by maintaining accurate administrative records and supporting routine operations.
Customer Service Agent
Homefeel Concierge
Provided customer support across phone, email, and chat for concierge bookings and service requests, resolving complaints professionally to maintain high satisfaction. Managed customer records and coordinated with internal teams and external providers to ensure timely service delivery.
Education
Degrees, certifications, and relevant coursework
Kaduna Polytechnic
Higher National Diploma, Cooperative Economics & Management
Completed a Higher National Diploma (HND) in Cooperative Economics & Management at Kaduna Polytechnic.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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