Looking for a job

Mathew Madhan

@mathewmadhan

Message

Senior Technical Consultant at Infosys configuring Veeva RIM and QMS applications.

India

Message

At INFOSYS (AstraZeneca), I lead Veeva RIM and QMS project planning and configure applications, including workflows, lifecycles, and security settings. I also build custom reports and dashboards to support data-driven decisions.

Previously, at GYANSYS (UNILEVER), I configured Veeva Vault Claims and managed incidents and service requests through ServiceNow. At NISC (EBSCO), I consulted on SaaS implementations and developed custom search boxes and magazine carousels using REST APIs.

Experience

Work history, roles, and key accomplishments

Current

Sr Consultant

Current

Infosys

Jul 2024 - Present (2 years 4 months)

Led Veeva RIM and QMS project planning, configuring applications and collaborating with Product Owners. Built custom reports and dashboards to support data-driven decision-making.

Veeva Vault RIM QMS Project Planning Configuration Change Management Reporting Dashboarding Data Analysis

Sr Consultant

Gyansys

Sep 2021 - Jun 2024 (2 years 9 months)

Defined project scope and configured Veeva Vault Claims across environments. Managed incidents and service requests through ServiceNow and created user documentation.

Veeva Vault Claims Configuration Documentation Incident Management ServiceNow Functional Design

SaaS Team Lead

NISC

Jun 2017 - Jul 2021 (4 years 1 month)

Managed a portfolio of client accounts and led integration and implementation of EBSCO SaaS products. Provided technical consulting and training to clients and internal teams.

SaaS Client Management Integration Configuration Technical Consulting Training REST APIs Professional Services