Matheus Frohlich
@matheusfrohlich
IT support freelancer focused on user support, endpoint security, and maintaining Windows, Linux, and Mac systems.
BrazilWhat I'm looking for
As a freelance IT support professional, I provided remote and in-person Level 1 and 2 support to corporate users. I configured and maintained Windows, Linux, and Mac systems, local networks, software installations, and basic backup and endpoint security routines.
I'm studying Cybersecurity and Cyber Defense Management at FUNDAÇÃO TÉCNICO-EDUCACIONAL SOUZAMARQUES, with completion expected in 2027. My coursework includes data science with Python, digital forensics, ethical hacking, and AWS solutions architecture.
Experience
Work history, roles, and key accomplishments
Zelador Líder / Gestor Predial
Condomínio do Edifício Charlie Chaplin
Jan 2023 - Oct 2026 (3 years 9 months)
Managed operational and maintenance teams, scheduled preventive maintenance for critical infrastructure, and coordinated technical suppliers. Resolved complex issues and was on call for emergencies.
Suporte Técnico Freelancer
Freelancer
Jan 2025 - Jun 2026 (1 year 5 months)
Provided remote and on-site technical support (Levels 1 and 2) to corporate users. Configured and maintained operating systems, local networks, and implemented basic backup and endpoint security routines.
Ajudante
Águia do Brasil Comércio de Coberturas e Toldo
Feb 2018 - Nov 2020 (2 years 9 months)
Assisted in the assembly of awnings and coverings.
Education
Degrees, certifications, and relevant coursework
Fundação Técnico-Educacional Souzamarques
Graduação, Gestão da Segurança e Defesa Cibernética
Pursuing a degree in Gestão da Segurança e Defesa Cibernética, with expected completion in the first semester of 2027.
EC-Council
Digital Forensics Essentials (DFE), Digital Forensics
Completed the Digital Forensics Essentials (DFE) certification in June 2025.
HarvardX
Introduction to Data Science with Python, Data Science
Completed the Introduction to Data Science with Python course in June 2025.
Udemy
AWS Solutions Architect Associate (SAA-C03), Cloud Computing
Completed the AWS Solutions Architect Associate (SAA-C03) course in April 2025.
EC-Council
Ethical Hacking Essentials (EHE), Ethical Hacking
Completed the Ethical Hacking Essentials (EHE) certification in May 2025.
S.O.S Educação Profissional
Pacote Office/Windows, Office Tools
Completed the Pacote Office/Windows course in January 2015.
Skill Idiomas
Curso de Inglês, English
Completed the English course in December 2012.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Social media
Job categories
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